Refund policy
Return & Refund Policy
We want you to love your Fields Custom Prints purchase.
However, please double-check your order before checkout. If you receive the wrong item, contact us within 48 hours of delivery. If you are not completely satisfied, you may request a return or refund in accordance with 2-days of delivery.
Eligibility:
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Requests for returns or refunds must be made within 2 days of receiving your order.
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Products must be unused, unaltered, and in their original packaging.
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Due to hygiene and safety reasons, we cannot accept returns on clothing.
Process:
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Contact our customer care team at fieldscustomprints@gmail.com with your order number and reason for return.
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Once approved, you’ll receive instructions for returning your item.
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Refunds will be processed to your original form of payment once the returned item is received and inspected.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 2 days of delivery. We will resolve the issue promptly by offering a replacement or refund.